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Terms & Conditions

^† CPI Price Increase - Your monthly price plan charge will increase every year in April by the rate of most recently published CPI. Other prices, such as call charges and roaming costs, may also go up during your plan.

These introductory offers are available to customers joining EE broadband for the first time.

We will own the broadband router we provide to you until 14 days after activation of your broadband service. After that, you own the router. If you choose to cancel within the 14 days, you will be required to return any equipment received and may have to cover the cost of return.

£19 Standard Broadband:

£19 a month, including £19 line rental (18 month contract). £32 a month from month 19. See our Price Guide for info at ee.co.uk/terms. Our standard broadband terms apply, check them out at ee.co.uk/terms. CPI changes apply.

Fibre and Fibre Max offers:

Available for customers living in our fibre network area. Consumer plans only. For all our Fibre plans, how fast your Fibre Broadband will be will depend on a couple of things; firstly, how far you are from the nearest street cabinet that connects you to our network; and secondly, how many other people are using the network at the same time as you. Our Fibre Max broadband plans utilise a new technology known as “G.fast”, so to join one of these plans, you’ll need to live in an area which is enabled for G.fast. Our fibre broadband terms apply, check them out at ee.co.uk/terms. CPI changes apply.

£23 Fibre Only:

£23 a month, including £19 line rental (18 month contract). £37 a month from month 19. See our price guide for info ee.co.uk/terms.

£27 Fibre Plus:

£27 a month, including £19 line rental (18 month contract). £42 a month from month 19. See our price guide for info ee.co.uk/terms.

£36 Fibre Max 1:

£36 a month, including £19 line rental (18 month contract). £49 a month from month 19. See our price guide for info ee.co.uk/terms.

£43 Fibre Max 2:

£43 a month, including £19 line rental (18 month contract). £54 a month from month 19. See our price guide for info ee.co.uk/terms.

Fibre Max 2 (Average speed of 300Mbps) is up to 28 times faster than UK standard broadband:

EE Fibre Max 2 Broadband average download speed of 300Mbps compared with the UK average download speed for standard broadband (ADSL) of 10.4Mbps from the Ofcom report on UK home broadband performance, November 2018 (published May 2019). Fibre Max 1 (Average speed of 145Mbps) is up to 13 times faster than UK standard broadband: EE Fibre Max 1 Broadband average download speed of 145Mbps compared with the UK average download speed for standard broadband (ADSL) of 10.4Mbps from the Ofcom report on UK home broadband performance, November 2018 (published May 2019). Average speeds of 10Mb/s, 36Mb/s, 67Mb/s, 145Mb/s and 300Mb/s based on speed available to at least 50% of customers at peak time (8-10pm). Speeds vary by location. Check your speed at https://shop.ee.co.uk/broadband.

Data Boost:

5GB available to new and existing Pay Monthly phone customers who sign up to a Standard, Fibre, Fibre Plus Home Broadband or 4GEE Home plan. Data allowance boosted by 5GB. Boost added to mobile only and cannot be added to 4GEE Home device. Data allowance boosted by 20GB if you have a Pay Monthly phone plan and Fibre Max Broadband. Not available with 30 day SIM Only plans or non-lead sharer plans. You’ll lose the data boost if you cancel your Home Broadband plan or Pay Monthly phone plan, or switch to a 30 day SIM Only plan. In order to retain your data boost when you upgrade or change your Pay Monthly phone plan, your Home Broadband must still be active, and you must be moving to or remaining on a Pay Monthly phone plan. It can take up to 30 days from broadband account start date for your Data Boost to be applied. Data fair use policy may apply when roaming. One boost per household. Subject to availability. We reserve the right to withdraw or vary the boost at any time.5GB Data Boost Worth £12.99 a month: Based on the cost of 1x 5GB add-on that lasts up to a month for a pay monthly customer.20GB Data Boost Worth £39.98 a month: Based on the cost of 2x 10GB add-ons that last up to a month for a pay monthly customer. 10GB add-ons cost £19.99 each.

Consumer Price Index:

The price of your monthly plan will increase each April based on the Consumer Price Index (CPI) published in January. Annual price increase based on the full price of your plan. Please note the cost of additional services you take from us may increase or decrease while you’re an EE customer.

EE TV:

Only available for customers signing up to a new broadband plan. 18 month minimum term applies. Monthly charges assume online billing. Subject to credit check. Residential, private and domestic use only. Not to be used for commercial purposes or public broadcast. Set-top box provided on free hire and it’s your responsibility to keep it in good condition. You’ll need to return the box at the end of the agreement, otherwise we’ll charge you and lock certain services. Rooftop digital aerial required. Free to air television channels only unless you pay extra for content. Free television channels are subject to coverage, see www.freeview.co.uk/availability You’ll need a valid TV licence. Subject to availability. For the full terms, see ee.co.uk/eetvterms.