Exchanges

Please let us know why you’d like to exchange your phone.


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    I’m having problems with my mobile signal.

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    My mobile phone is faulty.

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    I’d like a different colour or phone.

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    I’d like a different deal or network.

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    I meant to order a different deal or network.


  • How to Exchange Your Phone

    If your phone has developed a manufacturer fault (not accidental damage), you may be able to get a free exchange or repair. Please read our Terms in full before booking an exchange or repair.


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    Exchanging or repairing faulty iPhones

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    Exchanging or repairing other faulty phones