At your house, at work, or anywhere you choose!
The job typically takes just 30 minutes, and is done in front of you, so you don’t ever have to part with your smartphone. Every repair comes with a no-fuss 12 month guarantee, giving you peace of mind.
We can repair your phone at any location that suits you.
We can usually repair your phone the same day you book.
Our repairs are quick, typically taking around 30 minutes.
iMend is a nationwide call-out mobile phone repair service, with years of experience in fixing a wide range of damage and faults, across many different smartphone brands. We’re delighted to have teamed up with iMend, to bring you a fast and convenient smartphone repair solution.
When you request a call-out repair, you get to choose the date and time. Which means you don’t have to change your schedule, or cancel any plans. Our service is really flexible.
Our call-out technicians repair your mobile right in front of you, so you don’t need to worry about hiding or deleting any sensitive data or information.
Post your mobile phone to us, we’ll fix it and send it right back to you via tracked and insured delivery. That means your device is in safe hands the entire time.
Most call-out repairs take just 30 minutes to complete. Mail-in repairs are done the day we receive them, and sent back to arrive the following day. You don’t have to go without for long at all!
It’s unlikely, but if we’re not able to fix your smartphone, or you’re not 100% happy with the work, you don’t have to pay. That’s our way of saying we always give every job our best!
Each and every repair comes with a no-fuss 12 month warranty. So in the unlikely event that something goes wrong with the repair, we’ll sort it out. The only exception is water damage.
Which smartphones do you repair?
We specialise in a wide range of mobile phone and tablet repairs, these include:
What kind of repairs do you offer?
Our clever technicians are experts at all sorts of repairs, these include:
How much do repairs cost?
Prices for repairs vary depending on your device and the type of repair you’re after. Follow this link to iMend for full price listings.
How long will my repair take?
For call-out repairs, our technicians usually take around 30 minutes to complete their work. For mail-ins, we fix your device the day we receive it. We then post your mobile phone back straight away, recorded and insured, to arrive the following day.
Can you repair my phone even if I bought it elsewhere?
We sure can, and we’d love to do it. It doesn’t matter where you bought your mobile phone, we can have a technician perform their magic and get it working like brand new again.
Do I have to send my phone off to be repaired?
It’s your choice! You can either post your mobile phone to us, or request a technician to fix it at a location of your choosing. For address details, follow this link to iMend.
Do I need to delete my information and data before I send it off?
No, there’s no need to delete anything. We don’t need to access your private content to complete the repair. We do recommend backing everything up.
Do I have to pay even if I’m not satisfied with the service?
We don’t think it’s likely to happen, but if you’re not satisfied with service, you don’t have to pay a penny. Delivery charges may still apply.
What if my repaired phone breaks again?
We always repair mobile phones using the best people and the best parts. That’s why we have a no-fuss, 12 month guarantee that means we’ll cover any further work our repairs need.
What if you can’t fix my phone, do I still get charged?
It doesn’t happen often, but if we can’t fix your mobile phone, you don’t have to pay for the service. Call-out and delivery charges still apply.
How can I book a repair?
It’s really simple, head over to iMend and follow the steps to book your mobile phone in for repair.
Do repairs void the manufacturer warranty?
Yes, but most accidental damage (like a smashed screen) isn’t usually covered by a manufacturer’s warranty. It still makes sense to get it fixed with us.