Trade-in


  • +

    What does a 'working' condition mean?

  • +

    What does a 'faulty' condition mean?

  • +

    Is it free to post my device?

  • +

    Can I trade in any device?

  • +

    How many devices can I trade in?

  • +

    When will I receive the payment for my device?

  • +

    How do I post my device?

  • +

    What should I send?

  • +

    Why have I been offered a revised price?

  • +

    Can I trade in a broken device?

  • +

    Do I need insurance when I post my device?

  • +

    What address do I post my device to?

  • +

    Do I need to reset my device before I post it?

  • +

    How do I remove my iCloud account?

  • +

    How do I remove my Google account?

  • +

    What storage size is my iPhone?

  • +

    Do I have to pay return postage if I change my mind?

  • +

    Can I change my mind and keep my old device?

  • +

    Who provides the trade-in service?