The Legal Bit


OUR LEGALS

General

All pay monthly offers subject to security and credit check. Charges will apply for paper billing. Charges may also apply for non-Direct Debit payment. Promo codes cannot be used in conjunction with any other offer. Full Legals.

RPI+/CPI

Each year, your Pay Monthly airtime tariff will be adjusted according to a Fixed Annual Price Change (Three), RPI+ (O2) or Consumer Price Index (Vodafone) rate of inflation. Your bill will be adjusted in April by 4.5% (Three), or the rate announced in January (Vodafone) and February (O2) that year (plus 3.9% on O2, Vodafone).

Data Speeds

Advertised 4G and 5G speeds are available in selected areas. Exact speed depends on location and number of users. Check coverage using the link in the shopping basket before buying.

Cashback

Unless otherwise stated, cashback incentives are provided by ourselves and not the Network provider or third-party. Full details are in our T&Cs.

Products

All products bought on our website are provided by ourselves, not the network, and are subject to our full T&Cs.


O2 LEGALS

Roaming (O2)

Call, text and data allowances can be used in our Europe Zone, subject to O2’s fair use policy. For Pay Monthly customers with UK data allowances over 25GB (including unlimited data) data use in our Europe Zone is capped at 25GB, after this you will be charged £3.50 per GB. International rates apply when you’ve used up your allowance or make calls, texts and data outside the Europe Zone. For the list of Europe Zone destinations and out of bundle charges see o2.co.uk/help/pay-monthly/roaming-in-europe. Terms apply, see o2.co.uk/terms.

4G (O2)

4G-ready phone (or device) required. 4G is subject to availability and a 4G SIM and software update may be required. Additional charges may apply for 4G service. See o2.co.uk/coveragechecker to check coverage in your area.

Priority (O2)

Only on O2. You must be an O2 customer, 16 or over with internet access. Data charges may apply. Offers subject to eligibility criteria and availability. When they’re gone, they’re gone. Terms apply - see o2.co.uk/terms.

O2 WiFi (O2)

O2 WiFi is subject to availability. Fair use policy and terms apply. No registration required for O2 customers at 4,500 of over 15,000 hotspots. Registration may be required in remaining hotspots and for all non-O2 customers. See o2.co.uk/wifi for more info. Terms apply - see o2.co.uk/terms.

Extra Data (O2)

Extra data allowances only apply during your 24-month minimum term. 24-month minimum term Pay Monthly contract means if you wish to cancel or leave within the term, you will need to pay the standard monthly tariff for the remaining months. Unused mins, text and data allowances must be used within the month and cannot be carried over. Data can be used in the UK and when roaming in our Europe Zone only. UK calls/texts to standard UK landlines and mobiles and when roaming in our Europe Zone. Excludes premium-rate and service numbers. Fair Usage policy applies. Special and out of bundle numbers chargeable. Connection subject to status and payment by Direct Debit. Subject to availability. Terms apply - see o2.co.uk/terms.

Promotional Discount (O2)

All promotional tariffs that consist of a financial monthly discount bolt-on will display the original tariff price and not the discounted price in the My O2 App. However, the financial discount will show as a bolt-on, which is listed in the bolt-on section of your account.


THREE LEGALS

Roaming (Three)

Three Advanced customers can use their allowance in 49 EU destinations, as well as 22 extra countries including the USA, Australia, New Zealand and more. A Fair Usage Policy for data abroad applies. If your domestic data allowance is greater than 19GB, you will be subject to a fair usage policy of 19GB whilst you are roaming in the network's Europe Zone: this means you can use a maximum of 19GB from your data allowance while roaming.


VODAFONE LEGALS

Secure Net (Vodafone)

Red Extra and Entertainment plans come with a free three-month Vodafone Secure Net trial, to help protect your device from online treats and risks. After your free three-month trial, Vodafone Secure Net is charged at £1 a month, and is added to your monthly bill and will renew automatically on your billing date each month. You can cancel any time by contacting Vodafone.

Entertainment (Vodafone)

Vodafone Entertainment plans come with a choice of free entertainment for 24 months (12 months or 24 month on SIM only, depending on the duration of your contract length), including YouTube Premium, Amazon Prime Video and Spotify Premium.

Roaming Fair Use Policy (Vodafone)

Data usage when roaming has a 25GB roaming fair use policy per billing month in Roam-free, Global Roaming Plus and Roam-further destinations. Please go to www.vodafone.co.uk/travelling for details of our Roaming Fair Use Policy.

Roaming (Vodafone)

There is a £2 per day charge for customers using their home plan when roaming in the EU/EAA. There is a £6 per day charge to use their home plan abroad in 105 destinations with ‘Roam-Further’. For Unlimited Max and eligible Red Entertainment plans (bought between 4 September 2018 and 9 July 2019), customers can use their home plan in 81 destinations with Global Roaming Plus. Please go to www.vodafone.co.uk/mobile/global-roaming for more information.